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FAQ

Please send us your inquiry by email ([email protected] ) with the product model and quantity. If you are unsure, share your application details (motor type, voltage, load condition), and our engineers will recommend the right model.
We support low MOQ for testing (1–2 units). For bulk orders, we offer tiered discounts to help you maximize margins.
ATA products are certified to CE, CCC, and UL standards. We also comply with IEC requirements, and can provide documentation to meet local regulations (e.g., CSA for Canada).
Our soft starters and frequency converters come with a 12–18 month warranty. During this period, ATA provides free replacement for parts damaged due to quality issues.
Yes. We can brand products with your logo (OEM) or co-develop custom solutions (ODM) based on your project needs.
Yes, samples are available for most low-voltage products. Please contact us for details. Shipping costs may apply.
ATA operates under ISO 9001 quality management. Every product undergoes full load testing, high/low temperature aging tests, and factory simulation trials before shipment.
Standard models: 2–4 weeks Customized solutions: 4–6 weeks We maintain a transparent supply chain to ensure on-time delivery.
We ship worldwide via sea, air, or express courier. The method depends on your urgency and budget.
We mainly accept T/T (bank transfer). For custom products, a deposit is required before production.
Yes. We provide full documentation, remote guidance (email, video, phone), and on-site service for large projects if required.
Yes, we welcome partnerships with distributors worldwide. Contact us to discuss cooperation opportunities.
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